***All appointments must be paid in advance***

• Appointment requests can be made 3 ways.

1. Call the Fitness and Wellness Center at 910-342-2215
2. Visit the Reception desk at the Fitness and Wellness Center
3. Request an appointment online through the MindBody app (Requests are not guaranteed reservations until they have been confirmed)

 

1st Time Clients

Please arrive at least 15 minutes early to fill out a Health Intake and Informed Consent.  Alternatively, you can pick up these forms ahead of time to fill out at home, but you must remember to bring them back.

 

Cancellations

• Cancellations must be made by 8pm the night before your appointment.
• Cancellations made after 8pm will forfeit the full amount of your appointment.

 

No Shows

• Anyone who forgets or consciously chooses to forgo their appointment for whatever reason will be considered a No Show.
• No Shows will forfeit the full amount of your missed appointment

 

Late Arrivals

• If you arrive late, your session may be shortened in order to accommodate others whose appointment follows yours.
• Regardless of the length of treatment actually given, you will be responsible for the full session.

 

Please keep in mind, these policies are important as our therapists' time is invaluable to their livelihood. 

We look forward to working with you!